Internal–External Communication Audit & Strategy

What this covers

We examine how well your internal intent is translated into external communication — and whether your teams, leaders, and agencies are speaking with one voice.

Our process
  • Internal narrative and alignment review
  • External messaging and channel audit
  • Leadership and spokesperson language review
  • Communication flow and ownership mapping
  • Gap and friction analysis
  • Communication architecture design
Typical Phase Structures

Phase 1 — Discovery (20–25%)
Stakeholder interviews, data collection, audits

Phase 2 — Diagnosis (25–30%)
Gap analysis, problem mapping, opportunity identification

Phase 3 — Strategy & Design (30–35%)
Narrative, frameworks, positioning, roadmaps

Phase 4 — Alignment & Activation (10–15%)
Leadership alignment, playbooks, next-step planning

Tangible Deliverables
  • Communication Alignment Audit
  • Narrative & Messaging Framework
  • Spokesperson & Team Communication Playbook
  • Channel & Ownership Map
  • Quarterly Communication Roadmap
Indian Context Example

A funded edtech had five teams speaking five different languages to the market. We aligned leadership, PR, marketing, and sales into one narrative — improving clarity and conversion.

Outcomes & Benefits
  • Consistent and confident communication
  • Faster execution
  • Reduced internal friction
  • Clear accountability
Tentative Timeline

Quick: 4 weeks

Standard: 6 weeks

Deep: 8 weeks

Why: Requires stakeholder interviews, competitor analysis, perception mapping, and positioning synthesis.

When you need this
  • Different teams tell different stories
  • Agencies work in silos
  • Execution feels scattered
  • Leaders feel misrepresented
Why it matters

Misaligned communication weakens trust and slows growth.